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How to Scale Product
Management Right

Sanchan Saxena
VP Product, Coinbase
(formerly Head of Product, Airbnb)
CAREER INSIGHTS
The Journey

From Engineer to
Product Leader

ENGSTARTUPPMSCALE
  • Aerospace engineer → startup founder → Microsoft PM
  • Instagram: $0 to 1B+ MAU with no revenue model
  • Airbnb: 30 PMs to 200, crisis management, operations
  • Coinbase: Web 3.0 revolution builder
"When you find something that gives you energy, just jump in with both feet. Analysis paralysis kills opportunities."
The Principles

Three Laws of PM Growth

  • Art AND Science: You need both intuition and data. Too much science and you miss nascent opportunities. Too much art and you crash.
  • Three Types of Learning: Starter (how to begin), Scaler (1 to many), and Scale Optimizer (how to sustain at enterprise)
  • Know Yourself First: Some PMs thrive in startups, others in big company systems. Neither is wrong—know where you level up.
3
years at Airbnb = 30 years of learning
200+
PMs scaled from small team
1B+
MAU at Instagram scale
The little bets frameworkTake small bets, iterate quickly, build rapid recovery from failures. This connects all successful career moves.
From Chesky & Systrom

The Founders' Masterclass

Kevin Systrom (Instagram)
  • The power of simplicity: synthesize chaos into clear strategy your team can act on
  • Intentionality before testing: define the world you want to create first, then measure toward it
  • Go all-in on conviction: Stories didn't need heavy A/B testing—the founder's instinct was enough
Brian Chesky (Airbnb)
  • Build real-world products, not software products: Airbnb is memories, not an app
  • Design from 15/10 unconstrained, not 7/10 constrained: start with the ideal, then scale
  • Storytelling over data: when data says "die," the founder tells the story that says "we can do this"
"First tell me the intentionality of the product you want to create. What do you want to see come true? Then let's talk about the A/B test to measure we're headed in the right direction."
Crisis Lesson

COVID Taught Me to Lead

  • When revenue drops 90% overnight, strategy is meaningless
  • The founder's ability to hold the vision for tomorrow while managing today is everything
  • Storytelling without data is the only leadership tool that works in crisis
  • Belief in the future you came to create = survival for your team
What I learnedThree years during COVID taught what 30 years of business school never could: how to lead through existential uncertainty.
Contrarian

What Every PM Gets Wrong

A/B testing first, vision laterINSTEAD →Start with intentionality: what world do you want to create? Then test to validate you're headed there.
MVP = constrained thinkingINSTEAD →Design the 15/10 unconstrained experience first. Then scale what works, not what fits your constraints.
Scale the same model everywhereINSTEAD →Build one location perfect first (Airbnb Lounges). Perfect beats scalable when it comes to product love.
A PM can plan their 5-year careerINSTEAD →Take little bets, follow energy, pivot when it's not working. Careers emerge from curiosity, not Excel spreadsheets.
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